Frequently Asked Questions (FAQ) – Tony H Mayar

Welcome to the official FAQ page of Tony H Mayar. We know that when you shop luxury fashion online, you expect not just style and quality, but also clarity and trust. Below, we’ve answered the most common questions our customers ask. Each section includes a short summary (so you get the answer quickly) followed by a detailed explanation for deeper clarity.

Short Summary: We are a luxury fashion brand offering premium designs at more accessible prices.

Detailed Answer:
At Tony H Mayar, our philosophy is simple: combine the sophistication of global luxury brands with affordability that makes fashion accessible without compromising quality. While other high-end brands often charge premium rates for exclusivity, we focus on delivering limited-edition collections, premium fabrics, timeless designs, and attention to detail — ensuring our customers feel luxury without overpaying.

Short Summary: Yes, every product is 100% original and designed under the Tony H Mayar label.

Detailed Answer:
We take pride in being a genuine luxury fashion house. All our clothing and accessories are exclusively designed, manufactured, and quality-checked under our brand. We don’t resell or rebrand third-party products. When you buy from Tony H Mayar, you are investing in authentic, original creations that reflect our identity and craftsmanship.

Short Summary: Our products are crafted in India, with global standards of luxury in mind.

Detailed Answer:
Every Tony H Mayar collection is proudly designed and produced in India — particularly in Delhi, where our central operations are based. We follow strict international standards in fabric selection, stitching, design detailing, and finishing, ensuring our products stand alongside global luxury competitors.

Short Summary: Yes, we ship worldwide with trusted courier partners.

Detailed Answer:
Tony H Mayar is not just an Indian brand; it’s a global luxury name in the making. We offer shipping to most countries through partners like DHL, FedEx, and Blue Dart. Delivery times vary by location, but our team ensures safe and timely delivery. For exact timelines, customers receive real-time tracking once their order is dispatched.

Short Summary: You’ll get real-time tracking updates via email and SMS.

Detailed Answer:
As soon as your order is confirmed, we send you a tracking ID via email (contact@tonyhmayar.com) and SMS. You can use this ID to check updates directly on our website under “Track Order.” Our logistics partners also provide live updates on shipping and estimated delivery dates.

Short Summary: We accept major cards, UPI, wallets, and international payments.

Detailed Answer:
For customer convenience, Tony H Mayar supports:

  • Debit/Credit cards (Visa, MasterCard, AMEX)
  • UPI payments (PhonePe, Google Pay, Paytm)
  • Net Banking
  • Wallets
  • PayPal & Stripe for international buyers

Every payment is processed securely with end-to-end encryption.

Short Summary: Yes, COD is available in India with certain order limits.

Detailed Answer:
We provide COD on select pin codes within India for orders up to a certain amount. Luxury products above higher price brackets may require prepaid payments due to their premium value. Our system automatically shows COD availability at checkout.

Short Summary: Yes, returns and exchanges are allowed within 7 days.

Detailed Answer:
We want you to love every purchase. If for any reason you’re not satisfied, you can request a return or exchange within 7 days of delivery. Products must be unused, unwashed, and in original condition with tags intact. For more details, please read our Returns & Refund Policy page.

Short Summary: Use our detailed size chart available for every product.

Detailed Answer:
To make luxury shopping easier, every product page includes a size guide. It covers international sizing standards (UK/US/EU/India) and provides clear instructions on measuring yourself for the perfect fit. If you still feel unsure, our support team is happy to assist before you place your order.

Short Summary: Yes, every collection is produced in limited stock.

Detailed Answer:
One of the unique things about Tony H Mayar is that we focus on exclusivity. We don’t mass-produce. Each design is launched in limited quantities, ensuring that when you wear a Tony H Mayar piece, you stand apart. Once sold out, most items are not restocked, adding rarity and prestige to your wardrobe.

Short Summary: Our website uses SSL encryption and advanced security.

Detailed Answer:
Your trust is our top priority. Our website is SSL certified, meaning all data is securely encrypted. We also comply with GDPR, Indian IT laws, and global data protection standards. Payment information is never stored on our servers — transactions are processed securely through trusted gateways.

Short Summary: You can reach us via email, phone, or website form.

Detailed Answer:
We’re here to help. Contact us anytime at:

Our support team is available Monday to Saturday, 10 AM – 7 PM IST.

Short Summary: Yes, we actively collaborate for limited collections.

Detailed Answer:
Tony H Mayar is more than just a clothing label — it’s a community of creators. We frequently partner with influencers, stylists, and fashion designers for exclusive drops. Collaborations help us bring fresh ideas while keeping our luxury identity intact.

Short Summary: Limited customization is available for select items.

Detailed Answer:
For premium clients, we provide tailored customization services on select outfits. This includes personalized embroidery, monogramming, or custom sizing. Availability depends on the product type and timeline, and our team will confirm during your order discussion.

Short Summary: Join our newsletter and follow us on social media.

Detailed Answer:
The easiest way to stay updated is by subscribing to our Tony H Mayar Newsletter on our website. You’ll get first-hand access to:

  • New arrivals
  • Limited-edition launches
  • Exclusive offers
  • Style tips and brand updates

You can also follow us on Instagram, Facebook, and Twitter for daily fashion inspiration.

Short Summary: Join our newsletter and follow us

At Tony H Mayar, we believe in offering luxury with honesty. Our FAQ page is designed to answer your common concerns while highlighting our promise of exclusivity, quality, and trust.

If you have more questions, don’t hesitate to reach us directly — because at Tony H Mayar, every customer is part of our luxury journey.

on social media.

Detailed Answer:
The easiest way to stay updated is by subscribing to our Tony H Mayar Newsletter on our website. You’ll get first-hand access to:

  • New arrivals
  • Limited-edition launches
  • Exclusive offers
  • Style tips and brand updates

You can also follow us on Instagram, Facebook, and Twitter for daily fashion inspiration.

At Tony H Mayar, we redefine affordable luxury. From limited-edition fashion to timeless designs, every piece is crafted with precision and elegance. Based in Delhi, India, we are committed to offering authentic, original, and stylish clothing that makes you stand out. Our mission is simple — to deliver exclusive fashion, premium quality, and a luxury shopping experience right at your fingertips.

Join us on this journey where every outfit tells a story of style, confidence, and individuality.

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